RETURNED GOODS POLICY

REQUEST FOR RETURN MUST BE RECEIVED WITHIN 15 DAYS OF RECEIPT OF GOODS

AFTER WRITTEN AUTHORIZATION IS RECEIVED FROM ALLOY FASTENERS, INC, RETURNED FOR CREDIT OR EXCHANGE WILL BE ACCEPTED PROVIDED THE FOLLOWING CONDITIONS ARE MET:

 

  1. MATERIAL MUST BE IN RESALABLE CONDITION

  2. MATERIAL RETURNED FOR CREDIT OR EXCHANGE WILL BE VALUED LESS A RESTOCKING CHARGE (up to 25% depending on reason for the return)

  3. MATERIAL MUST BE RETURNED TO ALLOY FASTENERS, INC. WITH FREIGHT PREPAID

  4. MATERIAL MUST BE RETURNED IN THEIR ORIGINAL BOXES FOR LOT TRACEABILITY (no exceptions)

  5. RETURN AUTHORIZATION LABEL IS AFFIXED TO THE BOX BEING RETURNED AND R.A. NUMBER IS WRITTEN ON ALL OTHER BOXES RETURNED

  6. MATERIAL IS NOT MIXED OR CONTAMINATED

  7. ANY SPECIAL ORDER ITEM MAY BE RETURNED ONLY IF THERE IS AN EXISTING MARKET. IF NO RESALE MARKET EXISTS, MATERIAL MAY NOT BE RETURNED.